Finances And Bussiness Contact Center Agent

American Call Center es un centro de atención telefónica y de servicios con capacidad de interconectar distintos paises a través de una red propia y de alianzas estratégicas con importantes empresas de telecomunicaciones, que nos permite dar soluciones particulares a cada una de sus necesidades. Poseemos una infraestructura de telecomunicaciones de cobertura mundial, a través de enlaces satelitales.

Contamos con más de 500 posiciones operativas, equipadas con tecnología de punta y personal altamente capacitado, para soluciones a los problemas de los clientes.

We are seeking a motivated and detail-oriented Call Center Agent to join our team offering financial services. The ideal candidate will be responsible for delivering exceptional customer service by assisting clients with inquiries related to financial products, account services, and solutions. As a key member of the customer support team, you will be expected to maintain high standards of professionalism while handling customer calls, providing accurate information, and offering tailored financial solutions to meet their needs.


Requisitos:
- Education: High School diploma or equivalent;Associate?s or Bachelor?s degree in finance, business, or a related field is a plus.
- Experience: Previous experience in a call center or customer service role, preferably in the financial industry, is highly desirable.
- Skills: - Strong communication skills, both verbal and written, with the ability to explain complex financial concepts clearly.
- Knowledge of financial products and services (loans, credit cards, insurance, investments, etc.).


Beneficios - Full-time position with flexible working hours (including evenings and weekends as needed).
- Competitive salary with performance-based incentives. (PERFORMANCE BONUS + COMISSIONS)
- Ongoing training and professional development opportunities.